Privacy Policy

LAST UPDATED: 12/05/2025

Introduction

At MONNAIE LIMITED (hereinafter referred to as the "Company," "we," "us," or "our"), we prioritise your privacy and are committed to protecting your personal data. This Privacy Policy (the "Policy") outlines how we collect, use, store, and disclose your personal information when you visit our website monnaielimited.com (the "Website").
Personal Data refers to any information that can directly or indirectly identify an individual.
Your Consent: By accessing or using our Website, products, or services, you consent to the collection, processing, and storage of your Personal Data as described in this Policy. This Policy complies with applicable data protection laws, including: The General Data Protection Regulation (GDPR) (EU) 2016/679

  • The General Data Protection Regulation (GDPR) (EU) 2016/679
  • The Cyprus Data Protection Law (125(I)/2018)

This Policy applies to MONNAIE LIMITED, our Website, and related services. It does not cover third-party websites, apps, or services linked from our Website. We recommend reviewing their privacy policies before providing any personal information.

What Information Do We Collect?

We collect the following types of information:

Automatically Collected Data (Log Files)

When you visit our Website, our servers automatically log:

  • Personal Data: Such as your name, email address, phone number, and other information you provide when registering or using our services.
  • Automatic Data: Such as your IP address, browser type, device type, pages you visit, and the time of your visit.
  • Interaction Data: Such as your feedback.

Personal Data You Provide

We may collect identifiable information when you:

  • Submit a contact form

This may include:

  • Name
  • Email address
  • Phone number

We do not knowingly collect data from children under 18.

Right to Erasure (Data Deletion)

You have the right to request that we delete your personal data. To submit a data deletion request, please email us at info@monnaielimited.com with the subject line "Data Deletion Request". Please include your full name and email address in your request. We will process your request in accordance with applicable data protection laws and will confirm once the deletion is complete, or explain the reasons if we are unable to fulfill your request.

How Do We Collect Your Data?

Directly from You

You may provide Personal Data when:

  • Filling out forms
  • Contacting us via email

Through Cookies & Tracking Technologies

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after Your visit. You can manage your cookie settings in your browser.

Why Do We Process Your Data?

We use your data for:

  • Providing customer support.
  • Improving our services and personalizing your experience.
  • Informing you about updates, special offers, and news (with your consent).
  • Complying with mandatory legal requirements.

Do We Share Your Data?

We do not sell your Personal Data but may share it with:

  • Legal authorities (if required by law).

How Do We Protect Your Data?

We implement:

  • Encryption & secure servers
  • Access restrictions
  • Regular security audits

Data Retention

We retain your data only for as long as necessary to achieve the purposes outlined in this Policy, or as required by law.

Your Rights

You may:

  • Delete your data.
  • Withdraw consent (without affecting prior processing).

To exercise these rights, contact us at monnaielimited.com.

Policy Updates

We may update this Policy periodically. The latest version will always be available on our Website.

Contact Us

For privacy-related inquiries, contact:
Email: info@monnaielimited.com
Address: Arch. Makariou III 67 & 2B, Orfeos, 1st floor, office 104, P.C 1070 Nicosia